TY  - CONF
A1  - Schuh, Günther
A1  - Podratz, Kevin
A2  - Kiritsis, Dimitris
A2  - Emmanouilidis, Christos
A2  - Koronios, Andy
A2  - Mathew, Joseph
T1  - REMOTE SERVICE CONCEPTS FOR INTELLIGENT TOOL-MACHINE SYSTEMS
T2  - Engineering Asset Lifecycle Management
N2  - In the near future, tooling companies will offer their customers not just maintenance services, but complex remote service packages for their engineering asset management, which is the total management of physical – not financial – assets. The overall goal is to enhance the efficiency of the engineering asset, e.g. to reduce TCO, on the customers´ site by means of value creating partnerships. These partnerships may be, e.g. the classical output or reliability partnership, but also process optimizing partnerships or lifecycle partnerships. The process optimizing partnership offers, e.g. the optimization of the system’s performance or the output quality, an optimized ramp-up and restart procedure or optimization of the production process parameters. The lifecycle partnership, on the other hand, accompanies the intelligent tool-machine-system throughout the whole lifecycle, which includes, e.g. provision of spare parts during the entire usage phase, storing, refurbishment, recycling and even the support of relocation of production facilities. Intelligent remote services have great potential for realizing all these partnerships.
To realize such engineering asset-related partnerships, two major tasks have to be done. First, there has to be the intelligent tool-machine system, which delivers the information that is required for these services. And furthermore, this information has to be integrated into the maintenance processes, so that it is delivered at the right place and time and in the required form. Second, the activities and processes that are combined to the engineering asset-related partnerships have to be configured out of standardized service and process modules. Therefore configuration logic is essential.
KW  - Geschäftsmodelle
KW  - Intelligentes Werkzeug-Maschine System
KW  - Konfiguration
KW  - Leistungssysteme
KW  - Remote-Service
KW  - Tele-Service
Y1  - 2023
UR  - https://epub.fir.de/frontdoor/index/index/docId/3008
SP  - 156
EP  - 163
PB  - Springer
CY  - London [u. a.]
ER  -