TY  - CONF
A1  - Schuh, Günther
A1  - Garg, Amit
A2  - The Chartered Institute of Logistics and Transport (UK), 
T1  - An Integrated Business Reference Model for 3PL Service Providers
T2  - Logistics Research Network Annual Conference 2007
N2  - Outsourcing of logistics operations (especially transportation, distribution & warehousing) is one of the most viable options exercised by the customers to excel in their logistic operations. Despite the growing outsourcing of logistics services to 3PL providers, both the service providers & their customers are facing tremendous problems in synchronizing the business processes & analyzing the performance using common key performance indicators. There is a huge demand for an integrated approach to help 3PL and their customers better synchronize their business processes and have common goals & perspectives. Such integrated approaches often take shape of a process oriented reference model covering many diverse aspects related to the operations & controlling of any business. In this paper, an integrated reference model to support 3PL service operations is presented. The Logistics Reference Model (LRM) developed & validated in some 3PL service companies encompasses standard business processes, performance measurement system and best practices.
KW  - Best practices
KW  - Business reference model
KW  - Information workflow
KW  - Outsourcing
KW  - Performance measurement system
Y1  - 2023
UR  - https://epub.fir.de/frontdoor/index/index/docId/3051
PB  - The Chartered Institute of Logistics and Transport (UK)
CY  - Hull
ER  -