@misc{Optehostert2023,
  author    = {Felix Optehostert},
  title     = {Services der Zukunft: Beratung, Schulung und Zubeh{\"o}rgesch{\"a}ft},
  booktitle = {TeleTalk - Kundendialog f{\"u}r Profis},
  number    = {11},
  institution = {FIR e. V. an der RWTH Aachen},
  type      = {contributiontoperiodical},
  pages     = {35 -- 35},
  year        = {2023},
}