TY  - THES
A1  - Sekar, Shanmuga Prasanth
T1  - Development of an optimized 8D problem-solving process with the aim of reducing process lead times
N2  - The master thesis was written externally in "KOSTAL Automotive Electrical systems", an automotive supplier concern located in Lüdenscheid, Germany. The aim of the thesis is to reduce the leadtime in one of the company's complaint management processes - 8D problem solving process according to the requirements agreed between KOSTAL and its customers.
KW  - 8D
KW  - complaint management processes
Y1  - 2021
UR  - https://epub.fir.de/frontdoor/index/index/docId/601
ER  -