@misc{Dirlenbach2023,
  author    = {Heiko Dirlenbach},
  title     = {Erfolgreiches Management von After-Sales-Service-Innovationen in der Automobilindustrie},
  institution = {FIR e. V. an der RWTH Aachen},
  type      = {doctoral_lecture},
  pages     = {29 Folien},
  year        = {2023},
}