@misc{Optehostert2023,
  author    = {Felix Optehostert},
  title     = {Datennutzung und -potenziale im Service},
  booktitle = {Service Today},
  volume    = {31},
  number    = {5},
  issn      = {1869-3024},
  institution = {FIR e. V. an der RWTH Aachen},
  type      = {contributiontoperiodical},
  pages     = {26 -- 27},
  year        = {2023},
}