@misc{HeinrichsJussen2024,
  author    = {Verena Heinrichs and Philipp Jussen},
  title     = {Servicew{\"u}ste offline trotz Datenpool online},
  booktitle = {Service Today},
  volume    = {32},
  number    = {1},
  issn      = {1869-3024},
  institution = {FIR e. V. an der RWTH Aachen},
  type      = {contributiontoperiodical},
  pages     = {74 -- 75},
  year        = {2024},
}