TY  - CHAP
A1  - Schuh, Günther
A1  - Stich, Volker
A1  - Gudergan, Gerhard
A2  - Schlick, Christopher M.
T1  - Reference Models – A Basis for Designing Efficient Technical Services
T2  - Industrial Engineering and Ergonomics: Visions, Concepts, Methods and Tools. Festschrift in Honor of Professor Holger Luczak
N2  - With the Aachen PPC model and the reference models of service and maintenance, the FIR has set standards in the past which provide the basis for an efficient processing of orders in both production and services within manufacturing industries and maintenance. In the course of advancing those reference models efficient transaction of business processes in production and service has reached a state that is essential for customer oriented and efficient transaction of processes today.
KW  - Supply chain
KW  - Produktdatenmanagement
KW  - Supply-Chain-Management
KW  - Business process
KW  - Reference model
KW  - Technical service
KW  - Product data management
Y1  - 2023
UR  - https://epub.fir.de/frontdoor/index/index/docId/2784
SN  - 978-3-642-01292-1
SN  - 978-3-642-01293-8
SP  - 143
EP  - 150
PB  - Springer
CY  - Berlin [u. a.]
ER  -