An Integrated Business Reference Model for 3PL Service Providers
- Outsourcing of logistics operations (especially transportation, distribution & warehousing) is one of the most viable options exercised by the customers to excel in their logistic operations. Despite the growing outsourcing of logistics services to 3PL providers, both the service providers & their customers are facing tremendous problems in synchronizing the business processes & analyzing the performance using common key performance indicators. There is a huge demand for an integrated approach to help 3PL and their customers better synchronize their business processes and have common goals & perspectives. Such integrated approaches often take shape of a process oriented reference model covering many diverse aspects related to the operations & controlling of any business. In this paper, an integrated reference model to support 3PL service operations is presented. The Logistics Reference Model (LRM) developed & validated in some 3PL service companies encompasses standard business processes, performance measurement system and best practices.
| Author: | Günther SchuhORCiDGND, Amit Garg |
|---|---|
| Parent Title (English): | Logistics Research Network Annual Conference 2007 |
| Publisher: | The Chartered Institute of Logistics and Transport (UK) |
| Place of publication: | Hull |
| Editor: | The Chartered Institute of Logistics and Transport (UK) |
| Document Type: | Conference Proceeding |
| Language: | English |
| Date of Publication (online): | 2023/10/20 |
| Date of first Publication: | 2007/09/05 |
| Release Date: | 2024/06/03 |
| Tag: | Best practices; Business reference model; Information workflow; Outsourcing; Performance measurement system |
| Page Number: | 6 |
| FIR-Number: | SV4927 |
| Name of the conference: | Logistics Research Network Annual Conference 2007 |
| place of the conference: | Hull |
| Date of the conference: | 05.09.-07.09.2007 |
| Institute / Department: | FIR e. V. an der RWTH Aachen |
| Produktionsmanagement | |
| Dewey Decimal Classification: | 6 Technik, Medizin, angewandte Wissenschaften / 62 Ingenieurwissenschaften |
