Refine
Year of publication
Document Type
- Article (9)
- Book (4)
- Part of a Book (25)
- Conference Proceeding (86)
- Contribution to a Periodical (17)
- doctorallecture (1)
- Doctoral Thesis (1)
- Lecture (4)
- Internet Paper (4)
- Preprint (1)
- Report (2)
- Working Paper (7)
Language
- German (64)
- English (95)
- Multiple languages (2)
Is part of the Bibliography
- no (161)
Keywords
- 02 (19)
- 03 (3)
- 3GPP (1)
- 5G (5)
- 5G mobile communication (2)
- 5G use case (1)
- 5G-Mobilfunk (1)
- 5G-Technology (1)
- AI (2)
- Aachener PPS-Modell (1)
Institute
- Business Transformation (14)
- Dienstleistungsmanagement (35)
- FIR e. V. an der RWTH Aachen (161)
- Informationsmanagement (43)
- Produktionsmanagement (72)
The successful use of Business Analytics is increasingly becoming a differentiating competitive factor. The ability to extract data-driven insights and integrate them into decision-making is becoming growingly important. The underlying technologies are evolving exponentially, the value proposition differs from simple descriptive applications to automated decision-making. Existing approaches found in literature and practice to classify those levels only insufficiently mark down the boundaries between the different technology levels. As a consequence, it is often unclear which characteristics of the technology interact with the working environment, which can be described as a socio-technical system. Using a systematic literature review, this paper identifies the characteristics of Business Analytics and delineates three types of Business Analytics based on case studies. Thus, a starting point for the socio-technical system design and optimization for the use of Business Analytics is created.