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Chatbots im Service - Gestaltung eines Einführungskonzepts von Chatbots im B2B-Kundenservice für KMU des Maschinenbaus (Report)

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 _____     __   __    _____     _____    __   _     ______  
|  __ \\   \ \\/ //  / ____||  |  ___|| | || | ||  /_   _// 
| |  \ ||   \ ` //  / //---`'  | ||__   | '--' ||   -| ||-  
| |__/ ||    | ||   \ \\___    | ||__   | .--. ||   _| ||_  
|_____//     |_||    \_____||  |_____|| |_|| |_||  /_____// 
 -----`      `-`'     `----`   `-----`  `-`  `-`   `-----`  
                                                            
 


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