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Chatbots im Service - Gestaltung eines Einführungskonzepts von Chatbots im B2B-Kundenservice für KMU des Maschinenbaus (Report)

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 | ' //   | / \ || | || | ||  | / \ || | // __    / //\ \\ 
 | . \\   | \_/ || | \\_/ ||  | \_/ || | \\_\ || |  ___  ||
 |_|\_\\   \___//   \____//    \___//   \____//  |_||  |_||
 `-` --`   `---`     `---`     `---`     `---`   `-`   `-`
 


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