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Chatbots im Service - Gestaltung eines Einführungskonzepts von Chatbots im B2B-Kundenservice für KMU des Maschinenbaus (Report)

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  _____    __   __   _    _     ______   _    _    __   __  
 |__  //   \ \\/ // | \  / ||  /_   _// | |  | ||  \ \\/ // 
   / //     \ ` //  |  \/  ||   -| ||-  | |/\| ||   \ ` //  
  / //__     | ||   | .  . ||   _| ||_  |  /\  ||    | ||   
 /_____||    |_||   |_|\/|_||  /_____// |_// \_||    |_||   
 `-----`     `-`'   `-`  `-`   `-----`  `-`   `-`    `-`'
 


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