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Effects of synergy and economies of scale in the repair network constitute a major share for improvements in operational efficiency in aircraft repair and overhaul market. However, the process of transferring work among repair shops is associated with high costs, risks of delays and quality losses, which directly affect customer satisfaction and can lead to considerable losses of market share and revenue.
While the process of transferring work itself is well understood, risk management is not following a systematic approach today at Airbus because there is no specific guideline for transfer of work process in repair and the company did not run many projects related with work transfer on repair side in the past. Therefore, in the frame of cost optimization project, closure of existing repair shops and creating a centralized European repair shop will affect supply chain and repair performance during or after the work transfer process. Major risk factors and key aspects of the process are repair performance, quality, turnaround time, tooling & jigs, supplier & procurement etc. Furthermore, the implementation of collaborative repair networks that perform work during transition phase and support the consolidated repair station is essential.
This study mainly focuses on transfer of repair activities from Airbus Getafe to Airbus Bremen and proposes a scenario-based model to analyze the effects of the risk factors in collaboration network and supply chain performance during the transfer of work process.
The thesis includes the definition of key performance indicators, the description of a transfer of work process model and the identification of influencing factors on the key performance indicators.
Finally, the model will be tested and validated with transfer of work projects of other European repair shops. The general approach will be documented as a guideline, which can be used in future transfer of work projects in repair.