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The number of cyber-attacks on small and medium enterprises (SMEs) is constantly increasing. SMEs do not recognize the attacks until the damage has occurred. Only then, they fight with measures to increase IT-security and IT-safety. Many studies come to the point that this refers to a lack of budget, expertise and awareness of the need for IT-security. There are many compendia with recommendations for action, but they are too comprehensive and unspecific to the individual needs of SMEs. In this paper, we present the results of a research activity on the gaps that address the challenges faced by SMEs. In addition, we develop a concept for a serious gaming approach that includes an economic perspective on IT-security measures and shows how SMEs can derive their own IT-seurity target state
Since 2016, the “Digital in NRW” Competence Centre has been supporting SMEs in the manufacturing industry in designing their individual digital transformation. With an Industry 4.0 maturity assessment, we define the status quo of SMEs, derive SME-specific measures from this, develop a digitalization roadmap and accompany the SME transformation. This paper presents the results of the four-year SME support. By analyzing the results of all maturity assessments, potential analysis and design workshops, we present the most frequent and most effective measures for a successful digital transformation of SMEs. The result of the paper is an action guideline for SMEs to initiate their own digital transformation based on formalized experience.
The digital transformation brings up various new tasks to manage new business application software and integrate them into existing business processes and legacy systems, which are necessary to keep e.g. a production system running. Today, all these tasks are on the one hand not clearly defined and on the other hand, responsibility of these cross-disciplinary tasks is unclear in companies being mostly structured in a function-oriented way. While quality management has developed to a firmly established function of process excellence years ago, IT-application management is still to become an inevitable part of the digital transformation. There are just a few authors trying to define and describe this part, the related tasks, and necessary roles in an organization. In this paper, we show how the business needs of a company can influence the ideal adaptation of the digitization solutions and thus become the success of the digital transformation. We base the paper on a use case in manufacturing companies. We then describe how companies deal with business application systems today. Based on the framework Aachen Digital Architecture Management we describe how a company can holistically improve the management of business application systems.