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Unternehmen aller Branchen sehen sich mit immer neuen Anforderungen an den Produktentstehungsprozess konfrontiert. Um wettbewerbsfähig zu bleiben, müssen sie ihren Kunden eine höhere Variantenvielfalt bei gleichzeitig geringeren Produktentwicklungs- und Markteinführungszeiten bieten. Zur Realisierung dieser Ziele reagieren sie mit der Einführung von modularen Produktbaukästen und der Etablierung von global verteilten Wertschöpfungsnetzwerken.
Eine effiziente und durchgängige Unterstützung der Unternehmensfunktionen erfordert die Integration und das harmonische Zusammenspiel der IT-Systeme. Eine zwingende Voraussetzung für das Erreichen dieser Integration ist die Vereinheitlichung und Pflege des Fundaments der Systemlandschaft – der Stammdaten.
As industrial service portfolios grow, many companies overlook the implications of their business operations: rising complexity and resulting complexity costs. One reason are nonexistent tools that help service managers to decide in planning phases with an adequate effort about the implications that variety and complexity decisions have on the complexity costs of their portfolio. This paper depicts the challenges service companies have to face in this context and presents a concept of a heuristic approach to evaluate the complexity costs for industrial services. The concept is being developed in strong cooperation with industrial partners.
For a considerable time, European companies in the capital goods industry experience stagnating growth in material goods markets. Moreover, increasing international competition forces European companies to improve their market position. In order to stay successful, an increasing number of companies adapt their businesses from manufacturing to service provider. Unfortunately, the number of companies who manage to turn their portfolio change into a competitive advantage is comparatively low. Therefore, this paper focuses on the development of a framework for the positioning as industrial services provider. Besides, it provides support for management in shaping the changes that occur with the transformation.
This paper presents a simulation approach for service production processes on the basis of which an optimal operating point for service systems can be identified. The approach specifically takes into account the characteristics of human behavior. The simulation is based on a system theory approach to the service delivery process. A specific use case of the simulation approach is presented in detail to illustrate how characteristic curves are deduced and an optimal operating point is obtained.
Production systems are exposed to an increasing planning-related uncertainty and susceptibility. The inter-company coordination has not sufficiently been considered in contemporary concepts of supply chain management. Against this background, it is crucial to provide a suitable tool that increases the planning capability of the players and the robustness of the supply chain as a whole. Therefore, this article provides the relevant causes and effects of planning uncertainties within the production planning and presents based on that an inter-company supply chain planning concept.