Gerrit Hoeborn
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Reinforced through the pandemic and shaped by digitalization, today's professional working environment is in a state of transformation. Working remotely has become a vital component of many professions' regular routines. The design of remote work environments presents challenges to organizations of all sizes. By providing a classification, this paper reveals a comprehensive understanding of the fields of design to be considered to establish lasting remote work concepts in organizations. A hierarchical classification with four dimensions consisting of human, technology, organization, and culture, seven design elements and, twenty design parameters indicates to organizations the fields of design that need to be examined. To satisfy both the theoretical foundation and the practical application, design elements are derived by implementing a systematic review of the literature that represents key areas of interest for remote work. Additionally, these are verified and complemented by a dedicated case study research to incorporate practice-oriented design parameters.
Ziel des Forschungsprojekts ‚PROmining‘ war die unternehmensneutrale Konzeptionierung, Entwicklung und Realisierung eines webbasierten Demonstrators zur Verbesserung der Prognosefähigkeit und Erhöhung der Kapazitätsauslastung von KMU in der deutschen Steine- und Erdenindustrie. Mit dem geplanten Demonstrator einer Plattformlösung sollte ein Anreiz für KMU geschaffen werden, die digitale Transformation anzugehen und die interne Datenhaltung zu verbessern. Das Projekt wurde vom FIR e. V. an der RWTH Aachen in Kooperation mit dem Institute of Mineral Resources Engineering der RWTH Aachen durchgeführt.
Die pandemiebedingt angestiegene Homeofficequote in produzierenden
Unternehmen ist seit Juli 2020 deutlich rückläufig und indiziert ein
geringes Maß an langfristig gestalteten hybriden Arbeitsplatzkonzepten.
Angesichts des Fachkräftemangels besteht Handlungsdruck, eine
attraktive Arbeitsumgebung mit industriellen Tätigkeiten zu vereinbaren.
Um zukunftsorientierte Arbeitsplatzkonzepte zu gestalten, nennt
das vorgestellte Vorgehen systematisch die menschlichen Tätigkeiten
in produzierenden Unternehmen und bewertet deren Remotefähigkeit.
Studien zeigen, dass die meisten Business-Ecosystems langfristig an unzureichender Governance scheitern. Daher hat das FIR an der RWTH Aachen eine Entscheidungshilfe entwickelt, die eine Unterstützung zur Auswahl vertragsrechtlicher Instrumente liefert. Dieses Werkzeug richtet sich an Orchestratoren, um Rechtssicherheit zu schaffen und den langfristigen Erfolg des Business-Ecosystems zu fördern.
Ziel des Forschungsprojekts RAcceptance war die dauerhafte Nutzung der Effizienzpotenziale von Robotic-Process-Automation (RPA) in KMU durch die Förderung der Akzeptanz. Es wurden diejenigen Faktoren bestimmt und adressiert, welche die Akzeptanz der Nutzung von RPA-Software positiv sowie negativ beeinflussen.
Ziel des Forschungsprojekts OKReady war die Entwicklung eines Konzepts zur Einführung des agilen Managementsystems Objectives and Key Results (OKR) in kleinen und mittleren Unternehmen (KMU). OKR liefern eine effektive Möglichkeit, die Priorisierungsfähigkeit sowie Kommunikation und Transparenz im Unternehmen zu verbessern, Leistung klar zu messen und Mitarbeiterengagement zu stärken. OKR ermöglicht KMU die Tätigkeiten ihrer Angestellten an einer gemeinsamen Vision auszurichten und Unternehmensziele transparent über alle Hierarchieebenen abzubilden.
The successful use of Business Analytics is increasingly becoming a differentiating competitive factor. The ability to extract data-driven insights and integrate them into decision-making is becoming growingly important. The underlying technologies are evolving exponentially, the value proposition differs from simple descriptive applications to automated decision-making. Existing approaches found in literature and practice to classify those levels only insufficiently mark down the boundaries between the different technology levels. As a consequence, it is often unclear which characteristics of the technology interact with the working environment, which can be described as a socio-technical system. Using a systematic literature review, this paper identifies the characteristics of Business Analytics and delineates three types of Business Analytics based on case studies. Thus, a starting point for the socio-technical system design and optimization for the use of Business Analytics is created.
Analysis of Strategic Business Ecosystem Role Models for Service-Oriented Value Creation Systems
(2023)
The way companies create service-oriented value is changing as organizational boundaries blur towards value creation in ecosystems. To position themselves strategically, practitioners need to understand the different roles in service-oriented value creation systems (SOVCS). Still, there is no evidence if existing role models can be applied for SOVCS. This paper analyses the adequacy of existing strategic role models for service-oriented business ecosystems. The suitability of the role models is evaluated using central aspects of the Service-Dominant Logic. We demonstrate that the existing central strategic role models cannot be transferred to a SOVCS and outline the research need for an adequate strategic role model. Scholars will find an overview of existing role models and use the conducted evaluation as a foundation for further service science research. Based on the identified inaccessibility, a comprehensive strategic positioning model can be developed.
The European Commission set out the goal of carbon neutrality by 2050, which shall be achieved by fostering the twin transition - sustainability through digitalization. A keystone in this transition is the implementation of a prospering Circular Economy (CE). However, product information required to establish a flourishing CE is hardly available or even accessible. The Digital Product Passport (DPP) offers a solution to that problem but in the current discussion, two separate topics are focused on: its architecture and its application on batteries. The content of the DPP has not been an essential part of the discussion, although access to high-quality data about a product's state, composition and ecological footprint is required to enable sustainable decision-making. Therefore, this paper presents a classification of product data for circularity in the manufacturing industry to emphasize the discussion about the DPP's content. Developed through a systematic literature review combined with a case-study-research based on common operational information systems, the classification comprises three levels with 62 data points in four main categories: (1) Product information, (2) Utilization information, (3) Value chain information and (4) Sustainability information. In this paper, the potential content structure of a DPP is demonstrated for a use case in the machinery sector. The contribution to the science and operations community is twofold: Building a guideline for DPP developers that require scientific input from available real-world data points as well as motivating manufacturers to share the presented data points enabling a circular product information management.
Objectives and Key Results (OKR) is an approach that focuses on the company's goals through trust-based agreements between leaders and employees. With the OKR framework in its original form, strategic business goals are aligned with the employees' active involvement, which promotes intrinsic motivation, transparency, commitment, and alignment. Inspired by the successes at Google and Intel and shaped by its use in the tech industry, the use of OKR increased across industries. Although companies within all sectors use the OKR framework, numerous implementation efforts fail. The challenges of practitioners are not fully addressed in the development of implementation concepts for OKR. One main reason is that these challenges are not taken into account in scientific publications. The paper aims to investigate to what extent existing OKR frameworks need to be adapted to provide companies with suiting implementation guidance. Firstly, OKR is placed in the context of academically widely discussed Performance Management Systems (PMS).
Secondly, criteria for successful PMS implementation are identified and used as a baseline for analyzing existing OKR implementation concepts. A systematic literature review shows the current state of research, identifying existing OKR implementation concepts from practice and theory. The OKR implementation concepts identified are systematically mapped to the series of identified criteria for PMS implementation. It is shown that the existing OKR frameworks do not address the described criteria necessary for a successful implementation of PMS, thus the adaptation of existing OKR implementation concepts is required.