Development of an optimized 8D problem-solving process with the aim of reducing process lead times
- The master thesis was written externally in "KOSTAL Automotive Electrical systems", an automotive supplier concern located in Lüdenscheid, Germany. The aim of the thesis is to reduce the leadtime in one of the company's complaint management processes - 8D problem solving process according to the requirements agreed between KOSTAL and its customers.
| Author: | Shanmuga Prasanth Sekar |
|---|---|
| Referee: | Günther SchuhORCiDGND, Volker StichORCiDGND |
| Advisor: | Markus Fischer |
| Document Type: | Master's Thesis |
| Language: | English |
| Date of Publication (online): | 2021/07/17 |
| Date of first Publication: | 2018/08/08 |
| Granting Institution: | RWTH Aachen, Fakultät 4: Maschinenwesen |
| Release Date: | 2021/11/25 |
| Tag: | 8D; complaint management processes |
| FIR-Number: | FIR 8699 |
| Institute / Department: | FIR e. V. an der RWTH Aachen |
| Dewey Decimal Classification: | 6 Technik, Medizin, angewandte Wissenschaften / 62 Ingenieurwissenschaften |
